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Raising Concerns and
Seeking Advice
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The Standards cannot answer every question. Colleagues should
feel empowered to make decisions regarding the application of the
Standards but there may be times when you may want additional
guidance or advice. There are a variety of resources available
to help:
- Your Manager. At Schering-Plough we believe that the best way
to resolve issues and concerns is through open communication
between colleagues. This principle is fundamental to our belief
in shared accountability and transparency. You are always
encouraged to seek guidance at your local work site as a first step,
beginning with your manager. Solving problems where they happen
- at the local level - is almost always the most effective and most
efficient method of resolution. If for any reason you cannot address
an issue directly with your manager, consider speaking with others
on the local management team. They are in the best position to
answer questions and resolve issues quickly.
- Your Local Compliance Officer. Local compliance officers are
trained to address compliance and other business practices issues
specific to the location or geographic area where they are assigned.
They are a good resource if you have a question or issue and you
are uncertain where to turn for help.
- The Global Law Department. Lawyers in the Global Law
department can provide guidance with questions concerning laws,
regulations, Company policies and acceptable business practices.
- The Global Human Resources Department. Many common
issues and concerns covered in the Standards can most effectively
be addressed by your local human resources representative. Typical
issues that are often best resolved by trained human resources
personnel include those involving discrimination, harassment,
behavior of colleagues or contractors, or substance abuse.
- The Integrity Action Line. As set forth below, the Integrity Action
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